Hersel's On the Bay

Reviews about Hersel's On the Bay

• 1 / 5

  By C Horn
  This "hotel" does not deserve a single star. We checked in to a smokey smelling, dirty "suite" with stained sheets, a broken window, and no AC. We complained and they changed the sheets, but the "new" sheets had more stains on them than the first sets, and they merely sealed the broken window shut (read: fire hazard). We complained again about these sheets and the air as it was extremely muggy and hot, and were told that there was nothing else that could be done. We asked to change rooms but they allegedly had no vacancies and told us that they could not accommodate us. When we asked for a refund or partial refund, our keys were yanked from us and we were told we we were checking out without a refund. When we asked to speak to the manager, the "owner" named "Hershel" called us at the front office, accused us of smoking pot, and told us we better leave the premise as he was calling the police. I'm not sure if that is how they deal with unhappy customers or if that was really the "owner", but I can assure you the only people smoking pot were the people who would actually risk their health staying in that type of establishment. I'm just glad we weren't there long enough to catch anything. We will be taking up the refund issue with our credit card company, as the room was completely uninhabitable.
  
  Hersel's Lounge smells of mold. The entire place, other than dance floor and bathroom is carpeted with carpet that is clearly 20+ years old. Absolutely disgusting.
  
  Check Yelp and TripAdvisor for real reviews regarding this facility.
  March 10, 2017
• 1 / 5

  By Dawn Almaguer
  Very disappointed. Couldn't be supplied with clean towels, filthy dirty, smelled awful. There was a hole in our door, very uncomfortable beds. The surrounding guest had similar issues, feces on toilet, mold in the bathroom. I highly suggest you to take my word for it and keep looking. Not worth the money!!!!!!!!!!!!
  July 01, 2016